About Frank Casino
Frank Casino was established back in 2014 and has since then been working on creating an environment that would allow players to relax while playing casino games from the comfort of their home. This intention explains the idea behind the simplistic and sleek design of this online casino, which is non-intrusive and rests the eye.
Frank Casino is one of the casino brands of Avento MT, a Malta-based operator licensed by the Malta Gaming Authority (MGA/B2C/450/2017). Did you know that this company also owns and operate two other big brands: SlotV and Mr Bit Casino.
The name of this casino “Frank” speaks of its intention to treat all players frankly and take excellent care of them should they choose to register an account. We have reviewed Frank to examine whether the casino stands true to its promise.
The newly-registered players will be eligible for the generous welcome offer that consists of two options:
- 100% up to €500 with a minimum deposit of €10 and;
- 100% up to €500 + 20 free spins on Frank City Robberies with a minimum deposit of €100.
How To Create An Account
With its simple and straightforward registration process, Frank Casino ensures that the player experience starts on a positive note. To register, players have to navigate to https://frankcasino.com and hit the “Register” button. Select your country of residence, type down your email and choose your password (at least one capital letter, at least one digit, at least 8 signs), and choose your currency (EUR, USD). Confirm that you are above the age of 18, and press continue.
Overall, it will take you less than a minute to fill in all the required information and create your account at Frank Casino. Finally, wait for your confirmation email to complete the registration.
Frank Casino Games and Software
Frank Casino boasts a wide selection of games, which is one of their selling points for a good reason. If you navigate yourself to their website and examine the footer section, you will discover that this online casino has joined forces with the biggest game developers in the gambling industry.
You will most probably find all the slot games you might be looking at Frank Casino, as the casino has more than 4,000 slot games in its arsenal. You can test all these games thanks to the Demo version, which is available on site before you end up spending real funds on them. If you feel lost due to the abundance of the available slot games, you can always filter your options by either choosing the game provider of your interest (simply click on the logo from the footer section), or checking the existing sub-categories such as “New” to check the new game releases, “Jackpots,” to check the jackpot games, or “Popular,” to view the most popular slot games according to the existing Frank Casino players. Some of the most popular casino titles at the time of writing this review include:
- Jammin’ Jars by Push Gaming
- Hotline by NetEnt
- Rise of Ra by EGT Interactive
- Primate King by Red Tiger
- Midas Coins by Quickspin
- Mega Moolah by Microgaming
- Gates of Olympus by Pragmatic Play
- Mystery Museum by Push Gaming
- Sweet Bonanza by Pragmatic Play
- Divine Fortune by NetEnt
Another game that we noticed in their “Popular” section was “Frank City Robberies,” a slot game that was developed exclusively for Frank Casino in a collaboration with Microgaming and Aurum Signature Studios. The game centers around detective Frank who is trying to save the city from three beautiful female robbers.
It’s not just the catalogue of slot games that is impressive at Frank Casino. If you are looking to experience the joys that come with playing a table game, Frank Casino once again proves to be a great destination. They have various versions of the popular Baccarat game from providers like Evolution Gaming, NetEnt and Play’n’GO, multiple variations of Roulette, Blackjack, Poker, and other games like Dream Catcher, Craps or Mega Ball. Overall, there are more than 130 table games available at Frank Casino, so you can be sure that you will have plenty of choices in front of you.
If Poker is your thing, Frank Casino once again offers you a great platform to enjoy your favorite game. You can view all the available options by selecting the “Video Poker” option from the game menu. There is American Poker, Magic Poker, Turbo Poker, Joker Poker, Hold’Em Poker and many more options for you to choose from.
We have already mentioned that multiple Blackjack variations are available at Frank Casino in the “Table” games section. However, if you are looking for a live casino experience, with a real live dealer that will coordinate the game and make you feel like you are in a land-based casino, Frank Casino will treat you with several options in their “Live Casino” section. You can find Blackjack games from Evolution Gaming, Pragmatic Play and more prominent game providers that have established a name and a reputation in the iGaming industry.
If you want to play a “Roulette” game, where players place bets, and the croupier throws a ball into a spinning roulette wheel, Frank Casino, again, has a lot of options for you. Owing to their cooperation with the biggest game studios, you get to enjoy a full experience at some of the top-performing Roulette tables.
Frank Casino Bonuses & Promotions
Sign Up Bonus
Upon the completion of the registration process at Frank Casino, all new players qualify for the welcome bonus for their first deposit.
There are two options for each newly-registered player. You can either make a minimum deposit of €10 and receive a 100% bonus up to €500 (wagering requirements: x27) or deposit €100 and get an additional 20 free spins. You will receive 20 free spins after you complete wagering the deposit and the bonus amount (x27). Players will have to wager the free spins and the exclusive “Frank City Robberies” slot game 35 times before you can request a withdrawal.
|Deposit||Option||Minimum Deposit Required||Bonus Percentage||Maximum Bonus Amount||Free Spins?||Wagering Requirements|
|1st Deposit||Option 1||€10||100%||€500||NO||x27|
|Option 2||€100||100%||€500||20||27x (deposit + bonus)|
x35 (free spins)
As mentioned above, the welcome offer might differ from country to country.
No Deposit Bonus
Frank Casino does not offer any no deposit bonus for their players. However, the casino boasts multiple tournaments that players can participate in by simply playing their favorite casino games. The conditions differ across tournaments, but the good news is that you will not have to make a qualifying deposit to participate. You can simply check the rules that might require you to place bets in a certain casino game and hope to make it onto the leaderboard and get a share of the impressive prize funds. Frank Casino organizes such tournaments quite frequently, as you can stumble upon network promotions monthly and even weekly. So keep your eyes wide open!
Frank Casino has an interesting approach towards their most loyal players, as they’ve created a special reward system that allows those of you who place the most bets throughout the month to get awesome prizes such as free spins, bonus cash, double franks (which is a unique Frank Casino currency), or a combination of these.
The reward system consists of 25 levels in total. When you reach the third level within the same month, you can even qualify for a cashback (up to €1000 when you are on a third level). Should you reach the final, 25th level, the possible cashback amount grows up to €3,000! More specifically:
|Station||Maximum cashback amount|
Moreover, the free spins which you get are subject to wagering requirements, which again depend on the station you’re at. More specifically:
|Station||Maximum cashback amount|
For more details on Frank Casino’s status system, here’s what the reward system looks like. Click on each station to view the required amount of Franks to reach it, as well as the prizes you get.
Finally, if you make it onto Frank’s VIP club, they will assign a VIP Manager to your account, who will be able to guide you through all the processes and make your casino experience even more enjoyable through customized offers which are tailored to your account.
As mentioned above, you can receive free spins as part of your welcome package if you make a minimum first deposit of €100. Furthermore, Frank Casino’s reward system allows you to get free spins when you reach the next level. Additionally, you can win free spins if you participate in some of the regular promotions that the Casino runs in collaboration with top game providers. Some of these tournaments reward players with bonus cash, but it is possible to find tournaments where the top players who make it onto the leaderboard get rewarded with free spins.
Finally, you can “buy” free spins at Frank Casino. All you have to do is navigate onto the “Bonus Shop” section on your Frank Casino account and make a qualifying deposit. The free spins are subject to wagering requirements as specified in the relevant section.
How to Claim
Click on your “Profile” icon in the top right section of your Frank Casino account and select “Bonuses.” You will immediately see a screen with all the options available for your account. The process is quite simple and intuitive, as you are only required to click on the “Activate” button of the desired bonus. This action will redirect you to the “Cashier,” where you can make the required deposit, which is indicated above the payment options.
Frank Casino Payment Options
Frank Casino boasts a variety of payment methods, which you can witness by checking out their footer section before even making an account. Once you have registered, you can see the available deposit method from the “Cashier” section within your account. There are card options (credit and debit cards); online banking; prepaid cards; vouchers (like Flexepin or CashtoCode); and e-wallets available (including, but not limited to Skrill, Neteller, MuchBetter and ecoPayz).
Please note that the payment options might differ as they depend on your country of residence. Here are more details about the available payment methods:
|Deposit Method||Minimum deposit|
|flexepin||Insert voucher number|
Again, you can check your withdrawal options from the “Cashier.” You might notice that even though you can see various withdrawal options from the “Cashier” section, some of them are grey and are not marked as available for your account. If you hover over the “unavailable” withdrawal option, you will see the reason for that: “Payment method will be available once at least one deposit is made.”
Frank Casino typically pays the player back using the same method of payment that the player had used to deposit funds to their account.
Frank Casino’s Terms and Conditions state that the processing of the withdrawal request “should be approved or denied within 3 days.”
To withdraw funds each player has to fulfil the requirements, such as passing through a verification process which will require you to submit certain identification documents and proof that the card, online banking system, e-wallet or whatever else you choose to deposit funds to your account is associated with you.
Moreover, you have to make sure that you have wagered all the active bonuses before you request a withdrawal, as, if you haven’t, your withdrawal request will be rejected by Frank Casino.
Please note that even though it typically takes the Casino up to 3 days to process your withdrawal request, it depends on your chosen payment method when the funds are going to arrive at your account.
Frank Casino Mobile
Even though Frank Casino does not have an app that you can download to your Android or iPhone, we can say that the mobile version of the site is still extremely user-friendly.
You can access all the needed information from the menu in the left upper corner of the screen, and view the biggest jackpot wins and the ongoing tournaments on the homepage.
It remains to see whether the Casino will consider developing an app in the future, but we can safely say that you won’t be disappointed with their mobile version.
Security & Regulation
As stated in their Terms & Conditions, Frank Casino promises to “protect your personal information and comply with applicable data protection laws in respect of the documents you supply to us. Your personal information is processed in accordance with our Privacy and Cookies Policy, a copy of which is always available on this website's front page.”
Moreover, the Casino has various responsible gambling policies in place and a dedicated section on their website that aims to guide users and educate them on how to approach gambling in a responsible manner.
Finally, as mentioned above Frank Casino is an MGA-licensed casino brand, and therefore, players can feel secure and protected if they choose to register an account at Frank Casino.
The Good And The Bad
Based on our review of Frank Casino, we tried to identify the main positive and negative aspects of this online casino. Here they are:
|An abundance of casino games to choose from||Absence of a no deposit bonus|
|Flexibility in terms of bonuses and various tournaments||Various country restrictions|
|Brilliant Customer Service|
|User-friendly Website which is also optimised for mobile|
|A great reward system for the most loyal players|
Is Frank Casino A Scam Or Not?
Our review of Frank Casino has shown that it is a legitimate and trustworthy casino site that is licensed by the Malta Gaming Authority and has the required privacy and responsible gambling policies in place.
Moreover, it only works with reputable partners when it comes to game or payment providers, and places high value on the provision of excellent customer support.
Verdict on Frank Casino
Overall, we think that Frank Casino is an excellent choice for players who are looking for a variety of options. This online casino boasts a variety of casino titles, game types, payment providers and software manufacturers. Moreover, it is available in multiple languages, and their customer support team, which is available 24/7 via the live chat function on the website and email at [email protected] does an excellent job answering all the questions that might arise throughout your casino journey.
Given that Frank Casino is a licensed casino operator that prioritises convenience, flexibility and “being frank” to its players, we can definitely recommend this online casino.
Frank Casino FAQ
How Can I Join Frank Casino?
Visit the Casino website and click on the “Sign Up” button. Fill in the required details, and you are ready to start your casino journey at Frank Casino.
Which Frank Casino Bonuses And Promotions Are Available?
Frank Casino boasts a generous welcome offer that consists of two options: 100% up to €500 with a minimum deposit of €10 and a 100% up to €500 + 20 free spins with a minimum deposit of €100. Moreover, they run regular tournaments and promos on their website. Finally, there is a ‘Birthday Bonus’ available at Frank Casino.
What Are the Most Popular Games for Players at Frank Casino?
Frank Casino has a wide selection of casino games, including slot games (and jackpot games and progressive jackpot slot games), table games, and live casino games from major game providers. Even though their table games and live casino section are quite impressive, their slot game offerings surpass every expectation. You can view the most popular titles by navigating yourself to the “Popular” tab on their website.
What Are the Frank Casino Payment Options and Banking?
The payment options vary from country to country. However, you can be sure that the Casino boasts plenty of these as it can be observed from their footer. You can choose to deposit via credit or debit card, online banking, vouchers, or eWallets.
Is Frank Casino A Scam or Not?
Frank Casino is an MGA-licensed online casino that has existed since 2014. It has managed to create a strong trustworthy reputation throughout all these years. Therefore, Frank Casino is not a scam casino.